Highly adaptable and results-oriented professional with almost 7 years at Manila Water, currently excelling as an Operations Engineer - WasteWater Network. Proven expertise in managing wastewater infrastructure, ensuring operational targets are met, and overseeing wastewater network and lift station operations. Skilled in implementing maintenance plans, ensuring environmental and safety compliance, troubleshooting issues, and driving efficiency improvements. Earlier progressive roles in territory management and customer case management demonstrate a strong understanding of water operations, drive business growth and effective stakeholder engagement, including coordination with government agencies.