I am a Licensed Pharmacist and Medical Virtual Assistant with solid experience in prior authorizations, medication refills, patient communication, chart updates, EMR management, and clinical coordination. I also bring 10+ years of BPO leadership experience in operations, quality assurance, workflow optimization, and team management.
I want to be known as a dependable, detail-oriented, and solution-driven healthcare VA—someone who can take complex tasks, organize them clearly, and deliver consistent, accurate results with minimal supervision. I value professionalism, efficiency, and clear communication.