Experienced professional with a diverse background in education, administration, and customer service. Currently serving as a Junior High School Teacher where I developed strong skills in communication, curriculum implementation, content evaluation, and instructional material development, and remote customer support for auto and property insurance claims, assisting customers with inquiries, resolving concerns, and maintaining accurate documentation. Additionally, I worked as an Administrative Assistant managed reports, correspondence, records, and administrative operations. I also gained experience as a Customer Service Representative in the telecommunications industry. These experiences have strengthened my written communication, analytical thinking, attention to detail, problem-solving, and ability to work effectively in both independent and collaborative environments.
