Business Operations Assistant | Web Development, Automation, and CRM Support

3+ years of administrative and executive support
2+ years of business operations support
3+ years of content creation and social media management
2+ years of web design, development & support

Hello there, I'm Jonan Paul from the Philippines. I have 3+ years of experience helping businesses run smoothly by providing administrative support, managing content and social media, handling customer service, supporting sales and operations, designing websites and landing pages, and running marketing campaigns from planning to execution. I also assist with email marketing, SEO, process automation, lead generation, and tracking, making sure everything works efficiently so business owners can focus on growth.

Tasks I can help you with:
General administrative support
Business operations support
Customer service (email, phone & chat)
Inbox & email management
Calendar management
Appointment scheduling
Data entryy & data accuracy
Report preparation
Invoicing & billing support
Manage bookings and reservations
Social media management
Content strategy development
Content calendar management
Content creation (graphic design & short videos)
Content scheduling & posting
Social media audience engagement
Online community engagement & moderation
Social media analytics monitoring & analysis
Design websites and landing pages
Maintain websites and web systems
Plan marketing campaigns
Execute marketing campaigns
Run email marketing initiatives
Optimize content for SEO
Set up lead generation processes
Lead tracking and leads management
Automate business processes
Internal team communication
Cross-team coordination
Process documentation & SOP creation
Task tracking & workflow optimization

Tools I'm proficient at
Trello, Notion, Asana, ClickUp, HighLevel (GHL), Hubspot, Monday, Tradify, Zapier, Mailchimp, QuickBooks, Xero, Klaviyo, Brevo, Canva, CapCut, Adobe Photoshop, Figma, Gamma, Meta Business Suite, Slack, Zoom, Microsoft Teams, Google Meet, Calendly, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, OneDrive), Docusign, Hubstaff, Time Doctor, ChatGPT, Google Gemini, Jasper Ai, Claude Ai, CoPilot, HTML, CSS, JavaScript, jQuery, PHP, Java, Python, C++, MySQL, SQL, Bootstrap 5, Angular, React Native, React, Ionic, Firebase (Database), API Integration, Git (Version Control), Booking API Integration

Client industries I supported
Hospitality, events, education, healthcare, digital agencies, publishing and creative teams, small business operations (tradies)

My Availability
I am available to work full-time, part-time, or 10–15 hours weekly. I am also flexible to work US time zone including Australia, UK, EU, and Canada time zones.

Invite me for an interview.
You need an online assistant with experience, someone trustworthy and won't leave you hanging when when the going gets tough -- that's me. I'd love the opportunity to help your business grow. Message me today and let's chat soon.

Content Creation, Social Media Video Editing, English Proficiency, Marketing, Marketing Analytics, Copywriting, AI Automation, Account Acquisition, Brand Management, Market Research, Digital Marketing, Performance Marketing