Detail-oriented and compassionate professional with a strong background in healthcare customer service and payroll administration. With two years of experience in healthcare customer support, I have honed my skills in addressing patient inquiries, resolving concerns, and ensuring a positive experience. Additionally, I bring one year of expertise as a payroll assistant, managing payroll processes for healthcare professionals with a focus on accuracy and compliance. Known for my ability to multitask, communicate effectively, and uphold the highest standards of confidentiality.
Work Experience as Health care Customer Representative:
Delivered empathetic and efficient customer service to patients, addressing inquiries related to appointments, billing, and medical records.
Collaborated with healthcare professionals and administrative staff to streamline communication processes and improve the overall patient experience.
Assisted in coordinating appointments, managing insurance claims, and ensuring accurate documentation of patient interactions.
Handled sensitive information with discretion and adhered to healthcare privacy regulations, maintaining confidentiality and trust.Work Experience as Health care
Work Experience as Payroll Assitant:
Managed payroll processes for healthcare employees, ensuring accurate and timely distribution of wages and benefits.
Coordinated with HR and finance departments to verify employee hours, deductions, and compliance with healthcare industry regulations.
Participated in internal and external audits, ensuring adherence to healthcare payroll standards and legal requirements.
Implemented efficient payroll processing systems, reducing errors and enhancing overall payroll accuracy
