With 10 years of experience in the Healthcare BPO industry, I specialize in both customer support and medical claim processes. I spent 7 years assisting patients and healthcare professionals with claims processing, dispute resolution, benefits and eligibility verification. Currently, I am working as a Recovery Specialist, managing medical bill submissions and follow-ups with auto insurance companies and attorneys? offices to ensure timely reimbursements for healthcare providers. I?m passionate about streamlining processes and delivering accurate, efficient support in the healthcare space.
