I’m an IT Professional with hands-on experience in IT operations, application support, system administration, full-stack web development, AI-assisted development, and automation.
My professional experience includes troubleshooting business applications and internal IT systems, L1–L2 technical support, incident management, user onboarding and offboarding, access and account administration, SaaS/application support, SQL reporting, AWS monitoring, API and webhook configuration, and production support.
Alongside my IT experience, I have practical full-stack development experience building web applications, dashboards, internal tools, and business solutions. I work with modern web technologies, databases, APIs, cloud platforms, and development tools to create functional and scalable solutions.
I also have experience using AI tools and AI-assisted development workflows to accelerate development, troubleshoot technical issues, automate repetitive tasks, improve processes, and build smarter business solutions. I’m particularly interested in workflow automation, API integrations, webhooks, AI-powered tools, and connecting different systems to reduce manual work.
I have experience working with platforms and technologies such as AWS, HubSpot, Zendesk, ServiceNow, Grafana, Google Workspace/Admin Console, Microsoft 365, SQL, REST APIs, webhooks, Cloudflare, JavaScript, PHP, MySQL, Git, and modern web development tools.
I’m open to remote opportunities where I can contribute across IT operations, application support, SaaS, cloud technologies, full-stack development, AI, automation, and other technical projects.
I’m a fast learner, problem solver, and technology-driven professional who enjoys understanding how systems work, solving technical problems, improving existing processes, and building practical solutions that make businesses more efficient.
