Detail-oriented Sales Operations and Renewals Specialist with 10+ years of experience
supporting regional sales teams across APAC, ANZ, ASEAN, and Australia. Proven expertise in
service contract renewals, quote management, CRM systems (Salesforce, Oracle, SAP),
partner coordination, and SLA-driven delivery. Recognized for handling complex accounts,
supporting SMEs, and maintaining strong customer and partner relationships.
CORE SKILLS
• Service Contract Renewals & Quote Management
• Sales Operations & Sales Administration
• Salesforce CRM | Oracle | SAP | Microsoft Office
• Partner & Distributor Support
• Opportunity & Pipeline Management
• SLA & KPI Compliance
• Customer Retention & Negotiation
• Cross-functional Coordination
• Multi-region Account Management (ANZ, ASEAN, APAC)
