I have five years of experience in the BPO industry and three years as a teacher. Throughout these experiences, I have developed strong communication skills by interacting with a different clients, effectively addressing their concerns and providing timely solutions. In the classroom, I implement rules to maintain orderliness and cleanliness. Additionally, I emphasize computer literacy, integrating technology into every lesson to equip my students with essential 21st-century skills. My background in BPO has also familiarized me with various tools for accessing client accounts. I am a fast a fast learner and a hardworking individual, always eager to embrace new challenges and expand my knowledge.