Customer Support Specialist with over 4 years of experience delivering exceptional service across healthcare and eCommerce industries. I specialize in email, chat, and phone support, helping customers resolve concerns efficiently while creating positive experiences.
I'm experienced with Shopify, Zendesk, Salesforce, QuickBooks, ERP systems, Microsoft Office, and Google Workspace. My background includes handling order management, shipping inquiries, returns and refunds, account support, claims, billing, and general customer inquiries.
I thrive in fast-paced remote environments where adaptability, clear communication, and attention to detail are essential. I'm a dependable, proactive team player who takes ownership of my work and is always eager to learn new tools and processes.
I'm currently seeking a long-term opportunity with a company that values reliability, collaboration, and outstanding customer service. My goal is to contribute to a growing team while continuously developing my skills and making a meaningful impact.
