Are you looking for a dedicated Customer Support professional who not only solves problems but builds trust with your customers?
Hi, I’m ----------- ----------- a seasoned Customer Service Representative and Sr. Subject Matter Expert with 5 years of proven experience in Amazon and eCommerce support. I’ve handled chat, email, and voice interactions, guiding customers through complex concerns with empathy, clarity, and results-driven communication.
* Amazon-trained SME with deep knowledge of product, order, and return processes
* Skilled in chat/email/ticket systems (Zendesk, Freshdesk, etc.)
* Cold caller with excellent lead qualification and rapport-building ability
* Detail-oriented General VA — data entry, inbox management, CRM updating
* Known for professionalism, patience, and problem-solving under pressure
Whether you’re a startup scaling your customer service or an established brand needing a reliable VA, I bring consistency, adaptability, and a calm voice your customers will trust.
Let’s deliver world-class support to your customers — together.
Send me a message and let’s get started!
