I am Mariele Dela Cruz, a dedicated professional with 5 years of BPO experience handling both voice and non-voice accounts in work from home, on-site, and hybrid setups. I have strong communication, time management, and multitasking skills, which make me effective in roles such as Virtual Assistant and Appointment Setter. I want to be known as a reliable, detail oriented, and results driven worker who always delivers quality service and adds value to any team I join.