Hi! I'm a dedicated and detail-oriented Information Technology professional with experience in web development, customer support, and backend systems. I enjoy solving problems, learning new technologies, and helping businesses improve their operations through reliable technical and administrative support.
My web development experience includes building and maintaining applications using PHP, Laravel, JavaScript, Bootstrap, CSS, MySQL, and REST APIs. I also have experience with Git, Jira, PostgreSQL, and responsive web design.
In my current role as a Healthcare Customer Service Representative, I communicate with insurance companies and pharmacies, verify medication coverage, process prior authorizations, and maintain accurate documentation. This experience has strengthened my communication skills, attention to detail, and ability to work efficiently under pressure.
Here's what I can help you with:
• Web development using PHP and Laravel
• Responsive website design with Bootstrap, HTML, and CSS
• JavaScript and API integration
• MySQL and PostgreSQL database management
• Bug fixing, troubleshooting, and system optimization
• Data entry, research, and administrative support
• Email and customer support
• Documentation and process management
I am a fast learner, self-motivated, and committed to delivering high-quality work on time. I adapt quickly to new tools and processes, work well independently, and enjoy being part of a team. If you're looking for someone who is dependable, proactive, and eager to contribute to your business, I'd be happy to work with you.
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