Edilberto R. Tadeo
Experienced Customer Support & Sales Professional
With 9 years of experience in the BPO industry, I’ve had the opportunity to handle a wide range of campaigns—including customer service, sales, technical support, and email/chat support—primarily for U.S.-based electronic and telecommunications brands.
Throughout my career, I’ve supported high-profile clients such as Sprint, Boost, Toast, Intuit QuickBooks, and AT&T. These roles allowed me to strengthen my communication skills, build solid relationships with clients, and consistently exceed performance expectations.
Career Highlights:
-Spark (Outbound Sales): 2015–2016
-Boost/Sprint (Customer Support, Sales & Technical Support): 2017–2018
-AT&T (Customer Support, Sales & Technical Support): 2019–2021
-Toast (Technical Support): 2020–2021
-Intuit QuickBooks (Sales Consultant): 2023–2025
-Real Estate (Acquisitions team) 2026- present
With these experiences, I’ve developed a results-driven mindset and a strong dedication to delivering high-quality service. I’m confident in my ability to contribute to your team and manage any challenges that may come with the role. I take pride in my work ethic and always strive to deliver my best performance in every task assigned.
I would welcome the opportunity to discuss how I can add value to your team. I’m open to negotiation regarding my hourly rate and would be happy to connect via voice chat to answer any questions you might have.
Key Skills & Expertise:
-Customer Service (Phone, Email, and Chat Support)
-Technical Support (Software and Network Troubleshooting)
-Sales and Lead Generation
-Outbound Calling
-Strong Communication & Grammar Skills
-Proficient in Microsoft Office Applications
-Fast Learner, Detail-Oriented, and Flexible
-Available to work 40+ hours per week
Thank you for considering my application. I look forward to the possibility of working together.
Verified
