Registered Nurse and experienced healthcare professional with 15 years of combined clinical, patient care, healthcare operations, and customer service experience, including 3+ years supporting U.S. healthcare operations as a Patient Care Coordinator. Skilled in patient intake, clinical triage, appointment scheduling, medication and refill coordination, provider/pharmacy communication, patient follow-up, and accurate EMR documentation. Experienced in handling high-volume patient interactions while maintaining HIPAA standards, attention to detail, and compassionate patient-centered service. Recognized for strong performance, reliability, communication, and the ability to work effectively in fast-paced remote healthcare environments.
