Dynamic Healthcare Associate with experience spanning Subject Matter Expert (Support), Claims Adjuster, Technical Support, and Trainer roles.
Proven ability to bridge provider support in different specialties such as but not limited to Podiatry, Primary Care, Physical Therapy, Behavioral Health and Dental practices.
My core responsibilities as a virtual Medical Administrator and Receptionist are managing care coordination, patient intake, and appointment scheduling.
In addition, my background also encompasses core administrative and revenue-cycle management such as insurance eligibility and benefits verification, provider credentialing, learning different EMR/EHR documentation, referral and prior authorization processing, coding error guidelines, and end-to-end claims submission including rejection and denial management. My goal is to enhance workflows and ensures patient and provider-centered support.