Customer Service Representative that with 8 years of experience that has a extensive experience in the health insurance and service provider industries. Skilled in managing customer inquiries, processing orders, and resolving issues with efficiency and empathy. Strong background in policy administration, benefits explanation, and claims support. Proven ability to balance accuracy with speed in handling transactions while maintaining a high level of customer satisfaction. Adept at multitasking, cross-functional collaboration, and using CRM and order management systems to ensure seamless service delivery.
