I am an experienced Customer Support Specialist with over 1 year of email support experience handling 80–120 customer emails per shift.
I have hands-on experience using Shopify and Zendesk to assist customers with order tracking, refunds, cancellations, and product inquiries. I focus on providing fast, clear, and professional responses to ensure a positive customer experience.
Skills include:
• Email Customer Support
• Shopify Order Management
• Zendesk Ticket Handling
• Dispute / Chargeback Assistance
• Customer Issue Resolution
I am reliable, detail-oriented, and committed to helping businesses deliver excellent customer service.
Verified
