A dedicated and adaptable professional with experience in customer service, administrative support, and front-end web development. I worked as a Customer Service Associate at Amazon, providing fast, empathetic, and solutions-focused support via chat and email, consistently meeting quality and performance metrics in a high-volume setting. Prior to that, I served informally as an Administrative Assistant at a law firm under my sister’s supervision, handling document encoding, email management, data entry, and case file organization with discretion and accuracy.
In addition to my service background, I have hands-on experience in web development through academic projects. I build responsive and user-friendly websites using HTML, CSS, JavaScript, and basic frameworks—showcasing my ability to learn quickly, solve problems, and adapt to digital platforms.
A consistent Dean’s Lister in college and an honor student throughout primary and high school, I bring a strong work ethic, attention to detail, and a studious, responsible nature to every task I take on. I thrive in roles that require multitasking, critical thinking, and a commitment to excellence.
