I've been working as an customer service representative for almost 5 years with different roles like HR Contact Center and Customer care which is helping customer with all their concerns with empathy , efficient and accurate as customer support we ensure that the resolution is effective and customer should be satisfied.
I can say that I gained the skills:
- Email management , ticketing
- Multi tasking
- Detail oriented
- Hardworking and easy to adapt
- Communication Skills written and verbal
-Organized
