Executive Assistant | Administrative Support | Operations Coordinator | Real Estate VA | Xero (L2) | QuickBooks | 10+ Years Experience

Business owners hire me when they need someone who can bring structure, improve operations, and keep day-to-day business activities moving without constant supervision.

I have over 10 years of experience supporting executives, managing business operations, coordinating projects, handling bookkeeping, and maintaining business documentation across nonprofit organizations, government-funded programs, small businesses, and remote teams. My work allows business owners to focus on growth while I manage the operational details behind the scenes.

I can support your business by:

• Managing executive calendars, inboxes, meetings, travel arrangements, and confidential documentation.
• Organizing business operations, creating SOPs, improving workflows, and coordinating cross-functional projects.
• Processing invoices, reconciling accounts, tracking expenses, and maintaining accurate financial records using QuickBooks Online and Xero.
• Managing CRM systems, maintaining client records, and following up with leads and customers.
• Coordinating vendors, suppliers, contractors, and administrative processes to keep operations running smoothly.
• Supporting Australian real estate businesses with lease administration, tenant documentation, maintenance coordination, PropertyMe, Reapit, and CoreLogic RP Data.
• Preparing executive reports, dashboards, compliance documents, presentations, and meeting minutes for leadership teams.
• Recruiting and screening candidates, coordinating interviews, and managing hiring workflows.

Some results I’ve delivered include:

• Maintained 100% on-time reporting across more than 50 concurrent projects with zero missed deadlines.
• Improved customer retention by 50% through structured follow-up systems.
• Reduced operational waste by 20% by improving internal processes and documentation.
• Screened 78+ applicants and delivered a client-ready shortlist within 24 hours for an Australian recruitment project.

Software I regularly use includes:

QuickBooks Online • Xero • Microsoft 365 • Google Workspace • HubSpot • ----------- • ClickUp • Pipedrive • Asana • Trello • Notion • PropertyMe • Reapit • CoreLogic RP Data • Slack • Teams • Zoom • Calendly • DocuSign • ChatGPT • Claude • Gemini.

If you’re looking for someone who can take ownership of operations, communicate professionally, solve problems proactively, and help your business stay organized, I’d be glad to discuss how I can support your team. Let’s connect!