Healthcare CSR | HIPAA Certified | DME & CPAP Compliance Specialist

???? Tired of chasing down CPAP compliance or frustrated with DME support issues? I’ve got you covered.

I'm a Healthcare Customer Service Representative, HIPAA certified, with hands-on experience helping patients navigate CPAP machine usage, insurance compliance, and medical equipment troubleshooting.

I specialize in:

- Contacting patients to update CPAP usage for insurance verification
- Handling inbound support calls for sleep therapy and medical equipment
- Updating patient profiles using HDMS and ensuring accurate DME records
- Coordinating with medical offices to retrieve and verify patient information
- Providing clear, compassionate support while protecting patient privacy (HIPAA)

I know how critical patient satisfaction and data accuracy are in healthcare—and I deliver both with professionalism and efficiency.

???? Let’s work together to streamline your healthcare support and compliance processes. Message me to get started!