I'm a detail-oriented and reliable professional with over 3 years of experience in risk investigation, customer service, and e-commerce support. I’ve worked with global companies like Amazon, where I handled complex investigations and fraud analysis, and I’m skilled in using tools like Zendesk, Glady, Amazon Seller Central, Paragon, and COS. I’m known for being organized, analytical, and a strong communicator—someone who can be trusted with sensitive tasks and can work independently with minimal supervision. I aim to be known as a dependable team player who delivers quality work and adds value to every project I take on.