Hi! I’m Rayzalie Salazar, a seasoned Customer Service and Technical Support Professional with over 9 years of experience in the BPO industry. I specialize in delivering top-notch support across voice, email, and chat channels — handling everything from domain and hosting issues to complex escalations and customer retention strategies.
I’ve worked with top companies like Concentrix, Sutherland, Startek, Support Ninja, and iQor, providing expert-level support, training new hires, resolving technical concerns, and even improving internal processes. Whether it's upselling services, coaching teammates, managing editorial databases, or ensuring KPI performance — I bring efficiency, professionalism, and a passion for helping customers.
I’m now seeking remote full-time or part-time roles as a Customer Support Rep, Virtual Assistant, or Technical Support Specialist where I can bring value to your team from day one
