Need reliable support that's accurate, efficient, and results-driven?
I am a detail-oriented professional with 12+ years of experience in Quality Assurance, Customer Support, Lead Generation, Candidate Sourcing, Data Management, and Administrative Support.
My background includes 8 years at Meta (Facebook) as a Content Moderator, Subject Matter Expert (SME), and Quality Support Analyst, as well as 4 years of customer support experience with Amazon. Most recently, I have supported businesses through healthcare recruitment support, lead generation, candidate sourcing, email outreach, research, and data management.
RECENT ACHIEVEMENTS
Managed 80–100 candidate records daily while maintaining high data accuracy
Conducted candidate sourcing, research, and credential verification for healthcare recruitment
Sent and tracked 50–100 outbound emails daily to prospects and distributors
Performed quality assurance reviews to ensure compliance with established procedures
Maintained and updated CRM and ATS records with accurate candidate and contact information
SERVICES
Recruitment Support & Candidate Sourcing
Candidate sourcing
Applicant tracking system (ATS) management
Candidate research and verification
Database management
Recruitment support
Lead Generation & Research
Prospect research
Contact discovery
Lead list building
Data validation<8efe80624d780eba0c6493ec45140364>Email outreach
Market research
Administrative Support
Data entry
Spreadsheet management
Documentation
Reporting<8efe80624d780eba0c6493ec45140364>Email management
Customer Support
Chat support<8efe80624d780eba0c6493ec45140364>Email support
Customer communication
Issue resolution
Follow-up management
WHY HIRE ME
12+ years of professional experience
8 years at Meta
4 years at Amazon
Strong written and verbal English communication
Detail-oriented and quality-focused
Process-driven and reliable
Quick learner with minimal supervision required
Committed to accuracy, efficiency, and confidentiality
TOOLS & PLATFORMS
Google Workspace
Microsoft Excel
Google Sheets
Microsoft Office
Bullhorn ATS
Indeed
Vivian
Nursys
EnformionGO
LinkedIn
TruePeopleSearch
Whitepages
ChatGPT
Slack
Microsoft Teams
Zoom
Amazon CRM
Meta SRT
Verified
