I have over six years of experience as an IT Business Analyst, serving as a critical liaison between business stakeholders and technology teams. In this capacity, I have been responsible for eliciting, analyzing, and meticulously documenting business and functional requirements, as well as user stories, to ensure IT solutions are fully aligned with organizational objectives and strategic goals. Throughout my career, I have developed proficiency in a range of industry-standard tools, including Jira for agile project management, Domo for business intelligence and data visualization, and SQL for data querying and management. Additionally, I have a strong background in quality testing, implementation, and end-user training, further supporting successful project delivery. I have worked with a variety of companies across diverse sectors, including telecommunications, insurance, and real estate, which has provided me with a unique edge through exposure to different business environments and challenges.
