Hi, I’m Steven Laurence Tilles, and I bring nearly a decade of experience in both voice and non-voice customer support. Throughout my career, I’ve honed my communication and problem-solving skills, helping customers efficiently across various channels. As a former subject matter expert, I’ve also supported teams by providing guidance, sharing knowledge, and ensuring service excellence. I’m eager to bring my expertise and passion for customer satisfaction to a new role and contribute to the success of your organization.