-Investigate operational discrepancies, suspicious transactions, or customer complaints within banking systems.
-Conduct root cause analysis of transactional errors or processing issues.
-Work closely with fraud prevention, compliance, and risk management teams to support internal investigations.
-Monitor transaction flows and flag irregular patterns that may indicate fraudulent activity.
-Prepare detailed investigative reports with findings and recommended corrective actions.
-Ensure that all investigations comply with relevant legal and regulatory standards.
-Assist in process improvements to minimize future operational risks or errors.
-Respond to audit and regulatory inquiries with appropriate documentation and insights.
