I help Shopify eCommerce brands deliver fast, professional, and empathetic customer support that increases satisfaction and protects revenue.
My primary focus is delivering high-quality customer support. I handle:
• Pre-order and backorder communication updates.
• Recurring complaint analysis to reduce ticket volume.
• Lost package investigations with carriers
• Refund requests into exchanges whenever possible
Availability:
• 5 days per week
• 8 hours per day
• Comfortable handling 50 tickets daily
I understand that customer support is not just about answering tickets. It directly affects brand trust, reviews, and repeat purchases. My approach focuses on resolving issues quickly while keeping customers loyal to the brand.
Let’s ensure your customers feel heard, valued, and confident in your brand!
