Highly experienced and detail-oriented Customer Service and Administrative professional with over a decade of international experience across Europe and the Middle East. Fluent in English, Italian, and Tagalog, I specialize in delivering top-tier customer support, handling confidential financial transactions, and managing complex travel logistics.
With a Bachelor's Degree in Hotel and Restaurant Management, excellent multitasking abilities, and specialized technical skills like Sabre software, I help businesses streamline their operations and keep clients happy.
Core Expertise:
Customer Support: Handling inquiries, resolving complaints, and managing communications via email and phone.
Travel Logistics: Booking global flights using Sabre software and assisting with visa applications.
Financial Admin: Processing international wire transfers, verification documents, and processing refunds safely and responsibly.
Hospitality Excellence: Proven track record of high-attention-to-detail roles in fast-paced, premium environments.
Tools & Systems:
Sabre Software (Flight Booking)
Microsoft Office Suite (Word, Excel, Outlook)
POS Systems & Financial Transaction Tools
I am reliable, proactive, and ready to bring my multi-cultural customer service expertise to your remote team. Let’s connect to discuss how I can support your business!