Dedicated and versatile Customer Service Representative with over 8 years of experience supporting multiple industries, including advertising, finance, e-banking, merchant services, and the airline sector. Began career with a 3-year tenure at an automotive advertising campaign, providing reliable and efficient customer service. Transitioned to a financial account handling e-banking support and merchant services, where I delivered high-quality assistance to both individual clients and business partners over another 3-year period.
Most recently, I spent 2 years supporting customers for Virgin Australia Airlines, assisting with domestic and international flight bookings, travel concerns, and loyalty programs. Proven ability to adapt across industries, manage complex issues, and deliver customer-focused solutions in fast-paced environments.
