I am a licensed teacher with a diverse professional background and over 6 years of combined experience in the BPO and virtual assistance industries. I began my career in the BPO sector in Cebu, where I spent one year as a Customer Service Representative, developing strong communication and problem-solving skills. I was then promoted to a Team Leader role for a leading online food delivery platform in the UK, where I led a team for two years, focusing on performance management, team development, and customer satisfaction.
For the past three years, I have been working as a Virtual Assistant, supporting clients with administrative tasks, customer relations, calendar management, and other business operations. This role has strengthened my ability to work independently, manage multiple priorities, and maintain a high level of professionalism in a remote setting.
My background as a licensed educator complements my ability to communicate clearly, stay organized, and adapt to various working environments. I am now looking for a new opportunity where I can apply my skills, grow further, and contribute meaningfully to a dynamic team.
