Results-driven Retention Agent with experience assisting customers, resolving account concerns, and maintaining strong
client relationships in a fast-paced environment. Successfully improved customer satisfaction and retention by providing
timely solutions and exceptional support. Motivated to deliver outstanding customer experiences and support business
growth, with strong skills in customer service, communication, problem-solving, CRM management, order support, data
entry, and administrative tasks. Eager to apply these transferable skills to help e-commerce businesses enhance customer
loyalty and streamline daily operations
