My name is Rhoda Bernadette Lom-oc, and I am a licensed Medical Technologist with nearly four years of experience in the healthcare industry. I began practicing even while preparing for my board examination, demonstrating my commitment and passion for the field. Over the years, I have gained hands-on experience working in both hospital-based and free-standing laboratory settings. I’ve been rotated through various departments—including Clinical Chemistry, Blood Banking, Hematology, and more—allowing me to confidently follow protocols and adapt to different laboratory environments.
In my role, I have operated and maintained complex laboratory machines, honing my problem-solving and critical-thinking skills, especially during equipment malfunctions or system breakdowns. My approach is to face every challenge with both heart and mind, ensuring swift and efficient resolutions.
Additionally, I have served as the Phlebotomy Head, where I was directly involved with patients—developing strong rapport, showing empathy, and delivering compassionate care. This role has enhanced my interpersonal skills and patience, as I’ve learned to support individuals during some of their most vulnerable -----------nts.
As I transition into the role of a Healthcare Virtual Assistant, my goal is to support medical professionals by handling administrative tasks such as appointment scheduling, managing emails, electronic health record maintenance, and medical billing while following HIPAA privacy rule. I am dedicated to being a reliable clinical support partner, helping healthcare providers focus on what matters most—their patients. I look forward to providing quality assistance and ensuring patient inquiries are addressed promptly and professionally, anytime and anywhere. I understand the importance of attention to detail and I am committed to providing the highest level of service to my client.
