My name is Mary Nathalie P. Rivera
I am an experienced Executive Assistant, Bookkeeper, and eCommerce Virtual Assistant with over 10 years of combined corporate and remote work experience supporting U.S.-based businesses.
I worked for 7 years at HSBC as a Service Quality Analyst, where I developed strong skills in compliance, documentation accuracy, problem-solving, and professional communication. I am highly detail-oriented and trained to work within structured processes while maintaining confidentiality and quality standards.
In my virtual roles, I have worked as:
Executive Assistant
Bookkeeper (QuickBooks)
eCommerce Assistant (Shopify and Amazon)
Administrative and Operations Support
As a Bookkeeper, I manage accounts payable and receivable, perform bank reconciliations, and maintain accurate financial records using QuickBooks.
As an Executive Assistant, I handle calendar and email management, internal documentation, supplier coordination, and daily operational support.
In eCommerce, I manage Shopify and Amazon listings, coordinate inventory tracking, assist with marketing tasks, and help optimize store operations.
I am organized, process-driven, and comfortable using digital tools, spreadsheets, CRM systems, and online portals. I communicate clearly in English and can work during U.S. business hours.
I am looking for a long-term opportunity as an Executive Assistant, Bookkeeper, or eCommerce Support Specialist where I can contribute to business growth and operational efficiency.