With over a decade of experience in the BPO and customer experience space, I’ve dedicated my career to empowering teams, elevating customer interactions, and driving impactful learning experiences.
As a CX Trainer & Learning and Development Specialist, I don’t just train, I transform. My focus is on equipping teams with the knowledge, skills, and confidence to deliver seamless, customer-centric interactions. Whether through structured training programs, engaging workshops, or innovative learning strategies, I ensure that every session is designed to educate, inspire, and drive performance.
???? Specialties: Customer Service Training | Learning & Development | Coaching & Mentorship | Process Improvement | Quality Assurance | Employee Engagement
Passionate about turning potential into expertise, I thrive on seeing people grow, businesses improve, and customers receive the experience they deserve. Always open to connecting and exchanging insights on CX, L&D, and all things training!
