A dedicated former healthcare BPO professional with 8 years of experience specializing in US healthcare accounts. Proficient in insurance verification, benefits and eligibility determination, and claims or billing inquiries. Skilled in effectively communicating with providers and members, ensuring accurate information exchange and timely resolution of issues. Possesses a solid understanding of US healthcare laws and regulations, including HIPAA compliance, contributing to the delivery of high-quality service and support.
Verified
