FOCUS ON GROWTH — I'LL HANDLE THE OPERATIONS
Shopify Virtual Assistant | E-commerce Operations | Customer Support | Order Management
Looking for a reliable Shopify Virtual Assistant who can help manage your daily operations while delivering excellent customer support?
With hands-on experience in Shopify customer support, order processing, inventory coordination, shipping management, and e-commerce operations, I help businesses stay organized, improve customer satisfaction, and keep their stores running smoothly.
Need Help Managing Your E-commerce Operations?
Here's where I can help:
Inventory Management
Running low on stock? Overselling products? Inventory doesn't have to be a headache. I help organize inventory, monitor stock levels, track product availability, and keep your store updated to reduce errors and improve efficiency.
Order Processing & Management
From new orders to fulfillment, I help process orders accurately, monitor order status, coordinate with suppliers or warehouses, and ensure everything moves smoothly from purchase to delivery.
Customer Support (Email & Shopify Inbox)
Great customer service builds loyal customers. I respond to customer inquiries, provide order updates, answer product questions, and handle concerns professionally through Shopify Inbox and email support.
Shipping & Fulfillment Coordination
Lost packages and "Where's my order?" emails can quickly pile up. I monitor shipments, coordinate fulfillment, follow up on deliveries, and keep customers informed every step of the way.
Returns & Refund Management
Returns happen—and so do frustrated customers. I professionally manage refund requests, return cases, and customer concerns while helping create a positive customer experience whenever possible.
Product Listing & Store Organization
Knowledgeable in Shopify product management, including product listings, variants, collections, pricing updates, and store organization. I help keep your online store accurate, organized, and easy for customers to shop.
Reporting & Documentation
Because organized data leads to better decisions. I maintain spreadsheets, order trackers, inventory reports, customer logs, and operational documentation so important information is always accessible and up to date.
Tools & Platforms
• Shopify
• Google Workspace
• Microsoft Office (Excel, Word)
• Google Sheets
• Canva
• ChatGPT & AI Tools
• Notion
• Monday com
• Salesforce
If you're looking for a dependable Shopify Virtual Assistant who can help manage customer support, order processing, inventory, and daily e-commerce operations, I'd love to be part of your team.
Let's connect and discuss how I can help keep your business organized, your customers happy, and your operations running smoothly.
