With nearly 3 years of experience in Customer Service, Executive Assistance, and E-Commerce Operations, I provide dependable, high-quality support to international clients in the logistics, healthcare, and retail industries.
I’m skilled in live chat, email, and ticket-based communication, handling order tracking, returns, and A-to-Z claims for Amazon, and Shopify accounts. Alongside this, I offer executive and administrative support — managing calendars, meetings, reports, and correspondence with accuracy, confidentiality, and efficiency.
Known for my strong communication, organization, and multitasking skills, I take a proactive approach to solving problems and maintaining excellent client satisfaction.
Tools & Systems I Use:
Salesforce, Zendesk, Freshdesk, Shopify, Amazon Seller Central, Google Workspace, MS Office, Asana, Trello, Slack, Zoom, Canva, Excel, and Calendly
What I Offer:
- Customer and E-Commerce Support
- Executive & Administrative Assistance
- Reliable, Detail-Oriented, and Flexible Professional
My goal is to deliver exceptional service, organized systems, and seamless support that help businesses grow.