Experienced and dedicated professional with a strong background in customer service and real estate virtual assistance. Started as a Customer Service Representative for AT&T under Telco with one year of experience in client interaction and problem-solving. Transitioned into a work-from-home role as a Real Estate Virtual Assistant handling cold calling, property management, administrative tasks, maintenance coordination, insurance policy tracking, and billing, all managed efficiently through CRM platforms.
Proficient in tools such as Podio, AppFolio, RingCentral, Lula, and other commonly used CRMs. Known for being detail-oriented, reliable, and adaptable in fast-paced remote work environments.