Automation & Operations Coordinator
- Identified, analyzed, and resolved operational bottlenecks and inefficiencies through the implementation of automation solutions.
- Designed, developed, and deployed automated workflows and scripts to streamline routine tasks, resulting in reduced manual effort and increased productivity.
- Configured and maintained diverse automation tools and platforms, including N8n, AI Agents, and custom scripts, ensuring optimal performance and system reliability.
- Developed and optimized Standard Operating Procedures (SOPs) for critical operational processes, significantly improving consistency and reducing errors.
- Created and maintained comprehensive operational documentation, including process maps, user guides, and troubleshooting protocols, enhancing knowledge transfer and operational efficiency.
Marketing Specialist
- Developed and managed digital marketing calendars and comprehensive content plans, aligning with marketing objectives.
- Implemented marketing automation tools to optimize workflows, enhance team productivity, and improve campaign effectiveness.
Sales Development Representative
- Identified and qualified new customer leads through strategic cold calling, email outreach, and LinkedIn prospecting.
- Assessed and qualified leads based on business fit and potential for revenue generation.
- Collaborated on and integrated sales strategies to attract new clients, adapting to evolving market dynamics.
- Educated potential clients on business improvement strategies, focusing on cost reduction and efficiency gains.
- Cultivated strong client relationships by proactively addressing their business needs and fostering long-term partnerships.
