I am a dedicated and proactive IT Support Specialist with hands-on experience in ServiceDesk operations, hardware troubleshooting, system administration, and IT asset management. I bring strong technical skills in Windows Server administration, Active Directory, and endpoint security, complemented by my growing proficiency in programming and network management. Known for my reliability, adaptability, and commitment to solving problems efficiently, I aim to be recognized as a dependable team player who consistently supports both users and infrastructure with professionalism and initiative. I am passionate about continuous learning, IT innovation, and creating solutions that improve operational workflows.
