I've been a call center agent for more than 5 years ago already and I handled telco, tourism and retail accounts. I have experience talking to customers from the U.S., UK and Australia via phone call, chat and email support. This is me starting from scratch as a virtual assistant as I would like to work with direct clients and do work beyond my expertise. I know what I already experienced could help give a strong foundation in communication, customer service and task management which are all valuable for virtual assistant roles. I indicated 'General Virtual Assistant' as my job title as I'm not quite sure yet what role I will i get, but I'm open for any opportunity that will be given to me.
