Exceptionally organized individual with 6 years of extensive experience within the BPO industry
fostering customer service sales transactions through
effective inbound and outbound calls with an expertise in
processing complex transactions and performing extensive
research to resolve customer inquiries when deemed.
Currently handling T3 under Customer Fraud
Specialist.
Taking also web cases to verify if the Customer is
eligible for a compensation.
necessary. Possesses excellent communication abilities,
solid data entry skills while delivering the highest standard
customer service going above and beyond expectations.
