Real Estate VA | Customer Support Specialist | Social Media & Admin Support

Hi there! I help business owners stay organized, respond faster to customers, and close more opportunities.

With nearly 3 years of experience as a Customer Service Representative and Subject Matter Expert in a remote BPO, I’ve developed strong communication, problem-solving, and client-handling skills. Especially in high-volume chat and customer engagement.

I also have more than a year of experience as a Real Estate Virtual Assistant, supporting investors and property managers in the U.S. (Florida, Atlanta, Houston) and Europe. I’ve handled acquisitions (lead qualification, comps, offers, pipeline management), tenant coordination, and administrative tasks using tools like Immocloud.

Additionally, I’ve worked as a Customer Support VA for a Canadian client, where I handled inquiries, outreach, bookings, and even cold calling in the adventure tourism space.

What I can help you with:
-Customer support (chat, email, social media)
-Social media engagement (FB, IG, TikTok)
-Lead generation & qualification
-Real estate acquisitions & admin support
-CRM & pipeline management
-Outreach & follow-ups
-Data entry & bookkeeping (QuickBooks, Xero)

Tools I use:
Salesforce | Close | Astro Blaster | Immocloud | Zillow | Redfin | Propwire | Asana | Trello | QuickBooks | Xero | Canva | CapCut

I’m reliable, detail-oriented, and proactive. I don’t just complete tasks. I help improve workflows and customer experience.