Detail-oriented Virtual Assistant with over 3 years of experience providing administrative, technical, and customer support services. Skilled in handling email/chat communication, billing and loan processing, identity verification, transcription, data entry, and appointment setting. Proficient in platforms such as Salesforce, HubSpot, Intercom, Google Workspace, and AI tools. Adept at working with international clients and ensuring high-quality service delivery. Please refer to my portfolio: ----------------------.-----------nva.site/