Operations and Property Management Support Specialist with 8 years of experience in workforce management, reporting, operations coordination, audit support, and client-facing support across BPO and property management industries. Experienced in supporting property managers and account managers with onboarding, compliance tracking, charge management, reporting, billing coordination, and operational support across multiple property management systems (PMS). Strong background in workforce scheduling, operational reporting, process improvement, stakeholder coordination, and handling high-volume remote operations with accuracy and efficiency. Known for being dependable, proactive, detail-oriented, and highly organized, with strong English communication and the ability to adapt quickly in fast-paced startup and remote environments.
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