I’m a healthcare support professional with 3+ years of experience working for a U.S.-based company under Medicare and Prescription Drug Plans. I specialize in insurance verification, prior authorizations, claims resolution, and patient education. I’ve handled high-priority escalations, coordinated with providers, and ensured HIPAA-compliant service. Proficient in platforms like eClinicalWorks, Availity, and DrChrono. Known for being reliable, detail-oriented, and empathetic—ready to provide efficient and professional virtual assistance to patients and healthcare teams.