Hi! I'm Unaizah, a dedicated Customer Service Professional with nearly 3 years of experience in the BPO industry. I specialize in handling customer inquiries, billing concerns, sales, retention, and escalations while delivering excellent customer service and building positive client relationships.
I am skilled in using tools such as Microsoft Word, PowerPoint, Google Calendar, Microsoft Teams, Slack, -----------, WhatsApp, and other workplace collaboration platforms. I am a fast learner, detail-oriented, and able to work independently with minimal supervision.
I have a reliable home office setup, including a high-performance laptop and stable internet. I am committed to providing quality service, meeting deadlines, and helping businesses achieve their goals.
If you're looking for someone who is dependable, adaptable, and passionate about delivering excellent customer support, I'd be happy to be part of your team.
