HIRE ME!
If you are looking for a Customer Support & E-commerce Operations Specialist with 4+ years of experience across e-commerce, healthcare, finance, and travel. Skilled in email, chat, and voice support, with expertise in Shopify, order management, refunds, subscriptions, and CRM tools (Salesforce, Genesys, Five9, Avaya).
Strong in sales support, retention, and billing, with a proven ability to work independently, meet KPIs, and deliver high customer satisfaction.
